Privacy policy

PRIVACY POLICY | Roman-Coins.com

Last updated: 01-Jan-2026

Roman-Coins.com (the “Site”, “we”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and share your information when you visit our website, place orders, or contact us.

1. Information We Collect

We may collect the following types of personal information:

a. Device & Browsing Information

  • Examples: browser type and version, IP address, time zone, pages visited, search terms, and interactions with the Site.
  • Purpose: to ensure the Site functions correctly, analyze usage, and improve your experience.
  • Collection method: automatically via cookies, log files, pixels, and similar tools.

b. Order Information

  • Examples: name, billing/shipping address, email, phone number, and payment details.
  • Purpose: to process orders, arrange delivery, send invoices, communicate with you, and detect fraud.
  • Collection method: directly from you when placing an order.

c. Customer Support Information

  • Examples: name, email, order details, and any information you provide when contacting us.
  • Purpose: to respond to inquiries and resolve issues efficiently.
  • Collection method: directly from you.

d. Children

The Site is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us to request deletion.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders, including payment and shipping.
  • Respond to customer support inquiries.
  • Improve and optimize our website and services.
  • Send marketing communications if you have opted in.
  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We only share personal information when necessary to provide our services or comply with the law:

  • With service providers such as Shopify, who help us process orders, payments, and analytics.
  • With authorities if required by law or to protect our rights.
  • For marketing or analytics purposes only with your consent.
  • For more on how Shopify uses your information, see: Shopify Privacy Policy..

4. Cookies & Tracking

We use cookies to:

  • Ensure the Site works properly (essential cookies).
  • Understand how visitors use the Site (analytics cookies).
  • Provide relevant marketing and advertisements (marketing cookies).
  • You can manage cookies in your browser settings. Blocking cookies may affect your experience and some parts of the Site may not function correctly. For more info, see All About Cookies.
  • We also use tools such as Google Analytics for insights into Site usage. You can opt out here: Google Analytics Opt-Out.

5. Your Rights (EEA & UK Residents)

If you live in the European Economic Area (EEA) or the UK, you have the right to:

  • Access, correct, update, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Object to processing based on legitimate interests or automated decision-making.
  • Request data portability.
  • To exercise these rights, contact us at info@roman-coins.com

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill our contractual obligations (e.g., order processing and delivery).
  • Comply with legal obligations.
  • Maintain records for legitimate business purposes.

7. Automated Decision-Making

We do not use fully automated decision-making that has legal or significant effects. Shopify may use limited automated processes to detect fraud (e.g., temporary IP or credit card denylists).

8. Behavioural Advertising

We may use your data for marketing purposes, including targeted advertisements. You can opt out at any time:

  • Google: Ad Settings
  • Digital Advertising Alliance: Opt-Out Portal

9. International Transfers

Your personal information may be processed or stored outside the EEA or UK, including in Canada and the United States. We ensure all transfers comply with GDPR requirements. For more info, see Shopify’s GDPR Whitepaper: Shopify GDPR

10. Do Not Track

We do not currently respond to “Do Not Track” browser signals due to lack of industry standards.

11. Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in practices, legal requirements, or operational needs. The “Last Updated” date above indicates the latest version.

12. Contact

If you have questions or complaints regarding this Privacy Policy, contact:

Roman Coins | Metacon Ltd
Granite Lodge, Longhaven, Peterhead, AB42 0NY, United Kingdom
Email: info@roman-coins.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ICO Complaints